Privacy policy

At The Banyan Tee, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website [https://thebanyantee.com/] (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Payment details, including credit card information, which is processed securely through third-party payment gateways.

  • Account Information: If you create an account, we may collect your username and password.

b. Information Automatically Collected:

  • Device Information: IP address, browser type, operating system, and referring URLs.

  • Usage Data: Details about your interactions with our Site, including pages viewed, time spent, and search queries.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use the information collected to:

  • Fulfill your orders and process transactions.

  • Provide customer support and respond to inquiries.

  • Improve and personalize your shopping experience.

  • Send promotional offers, newsletters, and updates (only if you have opted-in).

  • Comply with legal and regulatory requirements.

  • Prevent fraudulent transactions and ensure the security of our Site.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, email communications, and analytics.

  • Legal Authorities: To comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices

  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in any email.

  • Cookies Management: You can modify your browser settings to decline cookies, though some features of the Site may not function properly.

  • Account Information: You can update or delete your account information by contacting us at [insert contact email].

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the "Effective Date" revised accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: support@thebanyantee.com

  • WhatsApp: +91 62639 30660

  • Mailing Address: The Banyan Tee, 81/82, Soumya Privilege, Mahakali Society, The Banyan Tee, near Aura Mall, E8 extension, Arera Colony, Bhopal, Madhya Pradesh 462039

Thank you for trusting The Banyan Tee with your personal information.